Customer Testimonials
“I work in finance, helping businesses acquire cars, commercial vehicles and other business assets and come across varying levels of service and professionalism amongst the banks I deal with. I am therefore used to the variability in service I received.
“It was therefore a great pleasure recently to experience firsthand the services offered by you when refitting the kitchen at my home. Not only were you on time on successive occasions, but you displayed a high degree of professionalism in the work you undertook, something others I deal with could learn a lot from.
“At a personal level I am also an inquisitive person, wanting to know how things work and so forth, and apart from your professionalism you also demonstrated understanding and patience in explaining to me what you were doing, and why. I not only learned a great deal, but gained an enormous amount of faith in your knowledge and ability to carry out the work.
“I therefore have no reservations in recommending your services and it will give me great pleasure in doing so.”
“I’m just writing to let you know how happy I was with the service you provided to me on Thursday, last week.
“You were able to come out to me on the same day I called and was able to rectify the two problems that I had with my electrics, also the speed with which the works was carried out, was very good, also good value for money.”
Thanks again
PS. I will be recommending you to friends and family.
“The service was excellent. I would absolutely recommend them.”
“As a financial adviser, it is my business to provide information and it is my duty to ensure that my clients are reassured by not only the quality but also the scope of the service I provide. To do this, I occasionally work from my home office.
“When I needed a piece of work done to the main electrical board in my house, I was referred to Facelift Electrical Services Ltd.
“Their engineers were prompt and courteous. At all times, I was kept abreast of the works planned and the works in progress. The on-site works were all carried out with the utmost care for my property at all times, and the greatest consideration for the fact that this was, in fact, my home. In addition to the work I had requested, they were both helpful and holistic in their approach to the task – understanding my requirements and addressing them, whilst considering the wider picture and were able to advise me, in layman’s terms, of the electrical works I would need to have undertaken in future.
“It will be a pleasure to have them on site again, to do those works. I would have absolutely no hesitation in recommending them for their services, and am happy to be a telephone-reference in addition to a written reference, if the opportunity arises to share my satisfaction with any of their prospective customers.”
“I would like to thank you for the work completed at my property on 25th January 2008. The engineers showed professionalism in the work carried out from the time of arrival (which was as promised) to finish. The work was carried out with minimal disruption. I was consulted at several stages as to what was taking place, this only enhanced my feeling that the work was being carried out to a high standard.
“I found the engineers to be very approachable and thorough. They finished the work a lot quicker than I thought they would, and left my property in a tidy manner as they had found it. The main issue for me is that I feel a lot safer in using my electrical appliances than I did before.
I would definitely recommend and use them again.”
Thanks once again
“Facelift did a fantastic job on rewiring my flat. I’d strongly recommend them – they are knowledgeable, reliable, good value, and hardworking. They kept me informed throughout the job (in layman’s terms!) and really go the extra mile for their clients. You’d go a long way to find another company that provides such exceptional service levels.”
“We were very impressed with the speed and efficiency which Facelift installed our new fuseboard and garden lighting. The testing process was extremely thorough and they in explained everything to us in detail. They even cleaned up after themselves!
“I have already passed their business card on to someone so will certainly recommend them again.”
“I own two rental properties in Ealing and have used Facelift Electrical Services Limited to check the electrical installation in both the properties and where necessary remedy any defects.
“Facelift Electrical Services provided a professional service throughout the process. Appointments were made in advance and a follow up telephone call was made a day prior to their arrival at the property to confirm access. The verbal report given in addition to the written report was very clear and they would also explain further details where needed. Solutions to problems were given with a choice of alternatives, giving us the pros and cons and the costs involved for each alternative.
“I run a premium domestic company and was ready to send my girls in to clean up any mess left by the electricians after the job was done. However, I was pleasantly delighted to discover that the team have cleared up after themselves!
“I will be more than delighted to recommend Facelift Electrical Services Ltd to my friends and families. In my opinion, they are trustworthy and will only recommend work that is required for the property.”
“I have my own lettings business in the Twickenham and Richmond area, Tenant Finder, and my area includes South Ealing, where a property I manage is located. I called Steve on Friday about an urgent job — a cooker needing replaced for an irate tenant — and he was amazing, came next day and sorted it all out, including a new power line and fuse boxes. What a lovely guy... service with a smile, a great job done, in record time and at a fair price. I would be delighted for this email to appear on your testimonials page. ”
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